GREY LEATHER SPIKE DOG COLLAR

1. Return Period: For quality issues, returns can be requested within 30 days of receipt. For returns without a reason, the request must be initiated within 14 days of receipt, both in accordance with national consumer regulations. 2. Return Conditions: Goods must be unused, in their original packaging, and all accessories must be included. For quality issues, actual photographic evidence is required. Customized items and consumables are not eligible for returns without a reason.

3. Cost Explanation: For returns due to quality issues or incorrect shipments, the seller will cover the return shipping costs. For returns due to personal reasons, the buyer will bear the shipping costs. 4. Processing Procedure: Buyers need to contact customer service with their order number to apply for a return. After approval, the buyer will receive a return address including customs clearance instructions. Returned items must be marked "Returned Item - No Commercial Value". 5. Refund Timeframe: Refunds will be processed within 7 business days after the product passes quality inspection, via the original payment method. Options include exchange or retention of the refund in the buyer's account balance.